Your privacy is extremely important to Trusted Transcription. Maintaining the trust of our users is central to the success of our business and this Privacy Policy is intended to make you feel as secure and comfortable as possible while visiting our website and using our services thereof. We will use your information only in accordance with the terms of this Privacy Policy.
Personal Information: "Personal Information" is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number, or e-mail address. Personal Information does not include aggregated information that, by itself, does not permit the identification of individual persons.
If you feel that this company is not abiding by its posted privacy policy, please contact our security and privacy staff by e-mail at info@TrustedTranscription.com
This Privacy Policy is a part of our Terms of Use agreement [http://www.Trusted Transcription.com/tou.htm] and by using the Trusted Transcription website and its services, you agree to be bound by its terms and conditions. This Privacy Policy only addresses activities from our servers. Other sites (including those that we link to and third party sites or services which we co-brand) may have their own policies, over which we have no control or authority, and thus are not addressed or controlled by this policy.
By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Trusted Transcription User Agreement.
You provide certain Personal Information to us when you: (a) register to use our services; (b) register for free newsletters; (c) complete questionnaires; (d) order products and services from us; (e) register to be notified of changes in our website; and (f) send e-mail messages, submit forms or send other information to us. We may collect your name, address, mobile phone number, valid e-mail address, occupation, date of birth (for individuals) and tax identification number (for businesses). In order to make payments or purchases on your behalf, you must provide credit card, debit card or bank account information. This required information is necessary for us to process transactions, protect you against credit card fraud and checking account fraud, and to contact you should the need arise in administering your account.
We use a feature of your browser called a "cookie" to assign a unique number that automatically identifies your computer when you visit the site. A cookie is a piece of data stored on your hard drive containing information about you. For instance, by setting a cookie on our site, you would not have to log in with a password more than once, thereby saving time while on our site.
Trusted Transcription’s website uses cookies to store your preferences and other information on your computer. If you reject the cookie, you may still use our site. The drawback to this is that you will be limited in some areas of our site, or may have to enter passwords or other identifying information more than once. There is also a possibility that rejection of a cookie will foreclose interactive features of/ on our website.
We may collect Personal Information from you at other points on our site that state that Personal Information is being collected. In the event of a complaint, we may also receive Personal Information about you from other users or third parties who may communicate information to us about you in relation to that complaint.
Trusted Transcription LLC, which owns and operates the Trusted Transcription web site and related sites, is the company that collects Personal Information on our site. Our mailing address is:
Trusted Transcription, LLC
2621 33rd st
Santa Monica, CA 90405
Our customer service e-mail address is info@TrustedTranscription.com
We use your Personal Information to provide you with content and services that are tailored specifically to the profile you provide.
We WILL NOT sell or rent your personally identifiable information or a list of our customers to third parties, unless expressly requested that we do so, or you expressly agree in advance to let us do so.
We use your information on an aggregated basis (not personally identifiable) to operate our site, enhance our site, and sell and deliver messages. We may disclose aggregated information about our users but that information contains no Personal Information.
Although your privacy is very important to us, due to court and legislative action beyond our control, we cannot fully ensure that your private communications and other Personal Information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can, (and you authorize us to), disclose any information about you to law enforcement or other government officials as we believe necessary or appropriate. In addition, we may share Personal Information with our contractors on a need-to-know basis in order to maintain our services provided that such contractors have agreed to the non-disclosure and confidentiality requirements we require of our employees.
Trusted Transcription is committed to handling customer information with the highest available standards for information security. Credit card, bank account and other personal information are stored only in encrypted form. We restrict access to your personally identifiable information to employees who need to know that information in order to provide services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard nonpublic personal information.
In order to protect the privacy interests of younger Internet users, we restrict access to our site to persons above the age of 18 years; only people over the age of 18 are eligible to use our services.
If you send us correspondence via e-mail, instant messenger, text message or facsimile, we retain such information in the records of your account. All correspondence with Trusted Transcription agents via telephone is recorded and stored in the records of your account. We will also retain customer service correspondence and other correspondence from Trusted Transcription to you for a period of six months. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. Over time, we may delete these records as permitted by law.
We communicate with users on a regular basis via e-mail, telephone, and instant messenger to provide requested services, and we also communicate via these media to resolve customer complaints. We use your e-mail address to confirm your opening of an account with Trusted Transcription, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. We will refrain from spamming your email address, mobile phone, or otherwise abusing the contact information you provide us.
User Options Regarding Collection, Use and Distribution of Personal Information
You can control the content of your Personal Information by editing the information in your User Profile Page.
Please note that if you provide any information on your own or directly to parties who provide service to our web site or any other sites you encounter on the Internet (even if these sites are branded with our branding), different rules may apply to their use or disclosure of the Personal Information you provide them. We encourage you to investigate the privacy policy of the party to whom you are disclosing your information, as well as inquire as to how the information will be used before disclosure of personal information.
If Personal Information changes, or if you no longer desire our service, we provide a way for you to correct, update or remove your Personal Information. This can usually be done for you by e-mailing our customer support at info@Trusted Transcription.com, or by doing it yourself on our website (insert URL for profile page).
Security Procedures and Precautionary Measures to Protect the Loss of, Misuse of, or Alteration to Personal Information
Trusted Transcription takes precautions to protect our users’ information. When users submit sensitive information via our website, the same is protected both online and off-line. When our registration and personal profile forms prompts the users to enter sensitive information, that information is protected using industry-standard 128-bit SSL encryption.
We hope this policy clarifies our procedures regarding your Personal Information. We will notify you by e-mail of any significant changes and obtain your "opt-in" consent to any significant new uses of your Personal Information, if it was collected from you prior to a significant change in this policy.
Trusted Transcription uses Industry Standard 128-bit encryption on its website for secure transactions on the website.
This policy may be revised over time as new features are added to Trusted Transcription’s service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days’ notice of the amended Privacy Policy (if you have closed your account with Trusted Transcription, you will not be contacted to notify you of the amended Policy and your personal information will not be used or disclosed in this new manner).
We will post the amended Privacy Policy prominently on our Web site www.Trusted Transcription.com, so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone.